About UOB
United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of around 500 offices in 19 countries and territories in Asia Pacific, Europe and North America. UOB's purpose is to build the future of ASEAN. Our purpose guides The UOB Way that defines our unique culture and belief system, anchored on our values of being Honourable, Enterprising, United and Committed, and our people philosophy of Care, Growth and Trust.
About The Department
UOB Innovation Hub 2 (InnoHub2) is a UOB-wholly owned subsidiary and a Centre of Excellence based in Malaysia, providing Group Business Services (GBS) to support the UOB Group. Started in 2021 with technology application design, development and support, InnoHub2 is expanding beyond technology services to deliver other business services to support the Bank's growth ambition. We are looking for talented and motivated individuals to be part of the pioneer team spearheading the development and delivery of the new services.
As part of the InnoHub2 team, you will have the opportunity to work on Group initiatives and gain regional business exposure. We are dynamic, passionate and purposeful about delivering trusted financial solutions that enables business growth. An exciting career progression with varied opportunities awaits you at IH2. Come grow your career with us.
Job Responsibilities
Reporting to the COE AML Investigation Tower Lead & Group Head of OET, the successful candidate will lead and manage a team undertaking the following key responsibilities:
Quality Review
- Perform regular sampling review of transaction monitoring (TM) alerts closed by analysts, to ascertain that the investigation approach and procedures are in line with prescribed requirements and documented accordingly
- Review and monitor key risk areas and metrics for COE TST activities, such as ensuring that alerts/UARs are reviewed and closed on a timely basis, and where applicable, preparation of suspicious transaction report (STR on a timely basis,.
- Plan and execute periodic reviews on COE TST related processes to identify potential gaps in execution and support COE AML Investigation Tower Lead to refine processes
Management Reporting
- Provide daily, weekly and monthly management report on key indicators in relation to transaction surveillance activities, to facilitate management reporting and oversight
- Provide ad-hoc support to generate statistics in relation to transaction surveillance activities, to conduct analysis and facilitate identification of concerns
Governance & Operational Support
- Conduct ongoing update of operating procedure to ensure that process remains relevant
- Maintain and update training materials incorporating key trends, observations and procedures, identified through reviews conducted or updates shared by Head Office
- Plan and work with COE TST to execute training for analysts to reinforce AML knowledge and awareness of changes in trends which impacts investigations
- Monitoring daily exception reports (such as exception reports generated from robotic process automation) to ensure that identified exceptions are addressed
- Conduct manual alert allocation for cases which are not supported by automated processes
- Provide support to address queries and requests from regulators, internal and external auditors
- Supporting COE AML Investigation Tower Lead to identify potential areas for transformation/automation which will improve effectiveness and efficiency of COE TST and provide support to implement the changes
- Escalating key areas of concerns and/or non-adherence to procedural requirements on timely basis and during regular governance forum.
Job Requirements
- Degree or professional qualification in business, banking/financial services or equivalent
- 8 - 12 years experience in TM/Customer Risk intelligence/investigations related work or experience in audit/assurance
- Excellent analytical, problem solving skills and ability to dissect complex issues related to processes and systems
- Good knowledge/understanding of banking and financial services laws & regulations, compliance best practices and understanding of financial products & systems
- Strong leadership, communication and presentation skills
Be a part of UOB Family
UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.
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