Experience in Engineering parts of Procurement or Material management.- Managing incoming urgent requests from Airlines to deliver a component and ensuring
Material is properly delivered within the contractual lead-time by coordinating from the best location from any of our Inventory locations orders.
- Evaluating, challenging and selecting in autonomy, options available to satisfy Customer need in case of nil stock, including challenging the customer on his need
Managing efficiently communication with customers (internal & external)- Manage the backlog reports and share them with customers (or internal stakeholders) following the appropriate timeline for each customer
Evaluate the root causes for any order having exceeded the service level lead time
- Manage the daily communication with customers by answering customer queries in a professional and timely manner
Manage the internal meetings (backlog review, operation drumbeat)- Ensure that any required parts for the aircraft are sourced and shipped according to contract, maintaining contact with all involved parties throughout the whole process
Document actions taken, ensuring accuracy and paying attention to details
Job Type: Full-time
Pay: From RM3,
- 00 per month
Benefits: - Health insurance
Opportunities for promotion
Schedule: Monday to Friday
Application Question(s):
- How long is your notice period
What is your expected salary- How many years of experience you have in Customer Support
How many years of experience you have in Aircraft technician
- How much Aircraft Engineer, Procurement, or Material management along side with Customer service experience you have
Education:
* Bachelor's (Preferred)
