Aftermarket Service Manager

Early Applicant

Exp: 3-8 Years

Job Description

Responsibilities:

Responsible for aftersales service business development, include machine modification, sales of spare parts
Manage aftersales team, define management KPI to improve customer satisfaction
Build up the aftersales service process for internal and external customers
Control cost of aftersales service
Collect customer service requirements and feedback to design and quality team to improve machine quality continuously

Knowledge/Skills/Abilities:

Bachelor's degree or above in Mechanical/Electrical engineering or related
Over 8 years experience in aftersale service, and over 3years management experience.
Can arrange over 30% business travel of working time
English is working language
Good communication skill and can work with pressure
Build up and maintain good customer relationship;

Our Offer:

Working within an international group with effective decision making structure.
Good working environment with well known, proven industrial products and solutions in a growing market.
Training provided.
Opportunity for personal development and advancement.
Learn from an international team with leading technology knowledge.