Admission Intern - Investigation

SUMMARY:

Manage day-to-day administrative and maintain operational effectiveness in investigation claims.

• KEY TASKS & ACCOUNTABILITIES

Calling surrounding GP / Hospital daily

• Sending QA sent per day to Clinic / Hospital daily

Preparing document to insured (QA / GP Letter / Consent Letter / Related document for Investigation process)

• Following up on the QA reply with hospital / clinic for the QA status

Sending reminder to insured if no reply (by letter / email / call [If needed ] )

• Issuing payment to clinic /hospital (QA charges)

Processing fees to insurance (Medical report fees / Investigation fees)

• Updating QA replies from hospital /clinic/insured

Updating listing for case cover / case closed / case ongoing

• Reviewing QA replies

Sending cases to Takaful or seniors to endorse after receiving all QA replies

• Emailing claim assessor or membership department after insurer has reviewed the file

Ad hoc requests by insurer during the investigation process

• QUALIFICATIONS/EXPERIENCE

Diploma, Advanced/Higher/Graduate Diploma, Degree in any Science related field

• TECHNICAL SKILLS

Good command in English both written or oral

• Computer literacy in Microsoft Office (Excel & Word)

Job Type: Internship

Pay: RM1,

• 00 per month
  
  Benefits:
• Professional development

Schedule:

• Day shift

Monday to Friday

Ability to commute/relocate:
Kelana Jaya: Reliably commute or planning to relocate before starting work (Required)