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MasterPay Global Sdn. Bhd.

Administrative Support Executive

MasterPay Global Sdn. Bhd.
Early Applicant
  • a month ago
  • Be among the first 50 applicants
Malaysia, Kuala Lumpur

Job Description

Job Responsibility

Administrative Duties

  • Manage daily office operations and ensure a productive work environment.
  • Handle office correspondence, including emails, phone calls, and mail.
  • Liaise with vendors, suppliers and building management.

Customer Support Duties

  • Provide first-line support to customers, addressing inquiries, service information and resolving issues or any concerns.
  • Offer product or service guidance and support to ensure customer satisfaction.
  • Conduct follow-up calls and surveys to gather customer feedback and improve service quality.
  • Collaborate with other departments to address customer needs and concerns.

Job Requirements

  • High school diploma or equivalent in Business Administration or a related field plus.
  • At least 3 years of experience in administrative and customer support roles.
  • Excellent customer service skills and a friendly demeanour.
  • Proficiency in English, Mandarin and in Microsoft Office Suite.

Job Benefits

  • 5 Working Days
  • Company Allowance
  • 14 days Annual Leave
  • Medical Leave
  • Maternity leave
  • Paternity leave
  • Work location: Menara Exchange TRX, Kuala Lumpur
  • Working hours from 9am to 6pm

More Info

Industry:Other

Job Type:Permanent Job

Date Posted: 08/10/2024

Job ID: 95412271

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About Company

MasterPay Global Sdn. Bhd.
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