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HOMII MANAGEMENT SDN BHD

ADMIN CUM CUSTOMER SERVICE ASSISTANT

Early Applicant
  • a month ago
  • Be among the first 50 applicants

Job Description

Requirements
  • Candidate must possess at least a STPM / A Leavel / Pre-U, Diploma, Advanced / Higher / Graduate Diploma, any field
Proficiency in Bahasa Malaysia & English
  • Computer skills using appropriate computer skills and knowledge, ranging from data entry to systems analysis, to achieve work goals.
Team Skills being able to work collaboratively with others in a participative management environment; working independently as well as working on a team.
  • Excellent knowledge of MS Office
Full comprehension of office management systems and procedures

Responsibility
  • Monitor rental collection, record, and chase late payment.
Verify with Homii HQ on tenants payment by bank transfer every week.
  • Recording of tenants payment who using bank transfer on masterlist & iBilik+.
Tenants deposit refund calculation and submission.
  • Monitor agreement expiration and do renewal agreement.
Keep track and update vacant unit listing.
  • To guide tenants what need to be done when moving out, and update maintenance team once already moved out.
Key in masterlist and iBilik+ for new units.
  • To help tenants if their iBilik+ App got problem.
New tenants CTOS checking.
  • Attend to tenants defect reported, do trouble shooting and get more details before arrange technician.
Liaise with tenants on the date and time to carry out maintenance work.
  • Handling all inbound calls & message pertaining to tenants general enquiries, complaints, comments, feedbacks, and other raising issue related to the company services.

Job Type: Full-time

Pay: RM1,
  • 00 - RM2,400.00 per month

    Benefits:
  • Additional leave
Cell phone reimbursement
  • Health insurance
Maternity leave
  • Opportunities for promotion
Parental leave
  • Professional development
Supplemental pay types:
  • Performance bonus
* Yearly bonus

More Info

Skills Required

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Date Posted: 27/10/2024

Job ID: 98283333

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