Respond to and manage all incoming and outgoing communication , including emails , phone calls and letters Answer calls from customers regarding their inquiries
Delivery quotations , proposals and all kind of document preparations for customers inquiries
Schedule and coordinate appointments and service arrangements for Technician
Analyze and finalize the service schedule to secured customers and follow-up with excellent after-sales service to handle any site complaints that may arise
Maintain office spare parts for department (Technician)
Job Requirements
Minimum education: SPM Level
Able to communicate in English, Bahasa Malaysia & Mandarin
Good attitude, Willing to learn & Responsibility & Good Communication
Team Player , positive attitude , innovative , self-motivated , responsible and able to handle stress
