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Fast Track Sdn Bhd

Admin Assistant

Fast Track Sdn Bhd
Early Applicant
  • 3 days ago
  • Be among the first 50 applicants
Exp: 1-3 Years
Penang, Malaysia
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Job Description

Job Responsibility

  • Identifying customers needs, clarifying information, researching every issue, and providing solutions
  • Advising & serving customers
  • Assisting customers to help them find what they need
  • Provide customers with service information
  • Providing customers with information on pricing and product availability
  • Handling customer complaints or handing customers on to management
  • Provide customers with product and service information
  • Follow up customer calls where necessary
  • Document all call information according to standard operating procedures
  • Complete call logs
  • Produce call reports

Job Requirements

  • At least 1 year of working experience in a related field
  • Candidate must possess at least an SPM/STPM/Certificate/Diploma
  • Team player with a mature personality and able to work independently under pressure
  • Customer focus with excellent interpersonal and communication skills and possess the ability to interact with all levels
  • Able to communicate with English averagely
  • Looking for a stable and permanent job

Job Benefits

  • Performance bonus
  • Medical and insurance coverage
  • Increment based on performance
  • EPF
  • SOCSO
  • Annual leave

More Info

Industry:Other

Function:customer service

Job Type:Permanent Job

Skills Required

customer service
Interpersonal Skills
communication

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Date Posted: 21/11/2024

Job ID: 101101729

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Fast Track Sdn Bhd
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