Account Specialist

JustMarkets is a leading global CFD broker, committed to providing exceptional trading experiences for clients in over 190 countries.

Since our start in 2012, we've focused on making customer satisfaction and transparency our top priorities, committed to revolutionising and innovating the trading industry.
We aim to be the world's most customer-centric broker, where everyone can trade and invest in a simple and transparent way.

The mission of JustMarkets is to create a convenient and transparent trading environment where everyone can reach their full investment potential. We strive to offer superior spreads, execution, and service.

• Responsibilities:

Proactively engage with leads through channels like cold calling to promote our products and onboard new clients

• Build and maintain strong relationships with existing clients, providing exceptional customer service, addressing inquiries, and offering support with our platforms and products

Achieve and exceed monthly conversion targets by effectively promoting our product and encouraging trading activity

• Ensure compliance with regulatory requirements and company policies in all client interactions, account opening procedures, and handling KYC verification documentation

Collaborate with colleagues in customer support, marketing, and operations to streamline processes and contribute to the overall success of the team and the firm

• Requirements:

Proficiency in speaking, reading, and writing Hindi

• Minimum of 2-3 years in a Forex brokerage, with a strong understanding of market dynamics, trading instruments, and client relationship management

Proven track record of achieving sales targets, building client relationships, and driving revenue growth through proactive sales efforts and exceptional customer service

• Excellent verbal and written communication skills in both English and Hindi

Collaborative mindset with the ability to work effectively within a team environment

• Proactive and self-driven with a strong work ethic, initiative, and ability to thrive in a fast-paced, dynamic environment

• We offer

Experience a dynamic and engaging work environment

• Competitive compensation

Corporate laptop

• Annual leave: 16 days

Sick leave: 14 days

• Public holidays: 11 days

Regular team buildings

• Professional education

Compensation for foreign languages courses

• Medical insurance

Dental expenses reimbursement

• Parking and commuting reimbursement

Job Type: Full-time

Benefits:

• Gym membership

Health insurance

• Professional development

Schedule:

• Monday to Friday

Experience:

• Forex industry: 2 years (Required)

Language:

• Hindi (Required)

* English (Required)