Job Description - Be the primary point of contact for the assigned portfolio of clients and maintain regular and consistent communications with these clients.
Be attentive and understanding to the needs and challenges faced by the client and proactively satisfied and resolve such needs and challenges by working closely with internal stakeholders.- Developing new and potential clients to establish a business relationship with them.
Ensure all payment from clients is invoiced, collected and received on time and carry out any necessary follow up in the event of overdue.
- To ensure the company travel policy of the client is reflected accurately in the system and highlight any discrepancy or inconsistency to the relevant internal stakeholders
To prepare and provide any report and presentation deck that is requested by BCD Travel Global or the client from time to time- Required to work with internal stakeholders include Operations, Technology, Billing, Pricing, Finance and MICE teams.
Minimum 4 years of working experience.- Preferably in account management role in Hospitality industry.
Multilingual.
- Must have own transportation car
Able to travel outstation when required
Able to write and speak English fluently- Diploma and above in marketing, business, hotel management or a similar area
At least two years of proven experience in sales, marketing, customer service and business development area
- Clear and concise communication skills, both written and verbal
Necessary skills required to create proposals and presentations for clients- A team player with excellent organizational and problem-solving skills to meet goals and ability to set priorities
A proactive, self-starter and multi-tasker that can handle work under stressful and uncertain environments
Job Types: Full-time, Permanent
Pay: RM3,
- 00 - RM4,500.00 per month
Benefits: - Dental insurance
Health insurance Opportunities for promotion
Schedule:
Monday to Friday
Experience:
Account management: 3 years (Required)
