Company Description
DHL Express is a global market leader and specialist in international shipping and courier delivery services, with over 50 years of experience. The company's global network spans more than 220 countries and territories, serving over 2.5 million customers with the help of 120,000 employees. DHL Express is known for its international shipping expertise, passion, and can-do attitude, ensuring secure and timely delivery of shipments.
Role Description
This is a full-time on-site role for an Account Manager at DHL Express Malaysia in Georgetown. The Account Manager will be responsible for managing and expanding customer accounts, identifying new business opportunities, resolving customer issues, and ensuring customer satisfaction. Additionally, the Account Manager will collaborate with internal teams to meet customer needs and achieve business objectives.
Qualifications
- Customer Relationship Management, Sales, and Account Management skills
- Strong communication and interpersonal skills
- Problem-solving and decision-making abilities
- Ability to work collaboratively in a team environment
- Attention to detail and organizational skills
- Knowledge of logistics and supply chain management is a plus
- Bachelor's degree in Business Administration, Marketing, or related field
