Account Associate

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• Job Summary:

As an Account Associate, you will be responsible for supporting the account management team in handling client accounts, ensuring client satisfaction, and assisting in the day-to-day operations. You will play a key role in maintaining strong client relationships and providing administrative support to the team.

• Key Responsibilities:

Assist in managing client accounts by providing day-to-day support to Account Executives and Managers.

• Serve as a point of contact for clients, addressing inquiries and resolving basic issues promptly.

Maintain accurate and up-to-date records of client interactions, contracts, and account details.

• Assist in coordinating meetings, calls, and presentations with clients and internal teams.

Monitor client account performance and assist in preparing regular status reports.

• Support the account management team in identifying opportunities for upselling and cross-selling additional products or services.

Collaborate with internal teams, including sales, marketing, and finance, to ensure seamless service delivery to clients.

• Assist in the preparation of invoices, tracking payments, and handling basic financial tasks related to client accounts.

Participate in client meetings and follow up on action items to ensure timely completion.

• Qualifications:

Bachelors degree in Business, Marketing, Finance, or a related field.

• 0-2 years of experience in account management, customer service, or a related role.

Strong communication and interpersonal skills.

• Basic understanding of account management principles and practices.

Strong organizational skills and attention to detail.

• Ability to work independently and as part of a team.

Willingness to learn and adapt to new tasks and challenges.

Job Types: Full-time, Part-time, Contract, Fresh graduate
Contract length: 12 months

Pay: From RM3,

• 00 per month
  
  Application Question(s):
• What is your expected salary in RM

What is your notice period, in days

Experience:

Accounting: 1 year (Preferred)