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What Does an HR Do? [Skills, Roles, Responsibilities, and Salary]

An HR manager generally plays a key and central role in each organization. Oftentimes, a position in the human resources department or people operations includes a lot of functionalities and responsibilities. There are generally a lot of responsibilities that come with the role of an HR. In this blog, we will take a look at the HR meaning and provide everything you need to know.

Who is an HR?

Before we delve into the skills and roles of an HR, let us first understand what is HR. An HR generally manages the obligations and rights of the employees. They assist the employees to easily meet the goals of the company. There are various responsibilities and duties, such as hiring new talents and overseeing employee relations. A good manager ensures that all procedures work efficiently so the operations run smoothly. 

We will surely take a deep dive to understand the responsibilities and roles of an HR. However, one thing that many fail to recognize is what are the things that make a good manager. For instance, if you manage many people, you should have outstanding people skills. Honing your soft skills constantly is the key to being the ideal example of what is human resources.

Also  Read: Top 50 HR Interview Questions and answers

What Does HR Do?

Now that you know the hr meaning in company, let us take a look at what HR does.

1. Human resources planning

The HR department is always accountable for accomplishing and developing the aims of the organization. The constant and active involvement in planning assists the team in having a full understanding of the actions that are required to sustain the growth of the organization. It allows HR to assign the correct resources to the relevant projects and make sure delivery is at the right time. Additionally, they are also responsible for acknowledging after assessing the actual performances of the team leaders in comparison to the expectations and making tactics based on the results of the assessment.

2. Job analysis and design

Since you already have clarity on HR meaning in job, let us take a look at yet another responsibility of HR. HR builds job analysis to hire the right candidate for the position. A job analysis basically includes a description of the job of the employees in the organization. It is the responsibility of HR to construct a high-performance group of folks. They make sure to move the correct employees across where their skills and expertise are not only needed but utilized.

3. Ensuring employee satisfaction

It is extremely crucial for HR managers to keep the employees satisfied with their role in retaining the key talent. HR is generally held accountable for keeping the employees positive, happy, and motivated. They may ensure employee satisfaction by developing and building various tremendous advantages for the employees. Common advantages include extra leaves, special holidays, and many more. HR may create value for all employees by accommodating their requirements, leading to better motivation and more productivity.

4. Managing compensation

Compensation management is a vital function of HR. It is the procedure of organizing, planning, and managing the indirect and direct remunerations employees get for their work. Organizations generally offer their employees competitive compensation to ensure better recruitment and retention of top talents. Compensating the employees logically and honestly for their work allows them to always be motivated for their work, which is something that provides better productivity in return.

5. Maintaining employee relationships

It is yet another primary role of HR to maintain employee relationships. They are the ones who ensure a positive and respectful relationship between the employees and the top management individuals.

6. Maintaining work culture

An HR in a company also maintains the work culture. The work environment directly influences the performance of the work from the employees. It is the role of HR to build a sense of security to a specific level of comfort that may enhance the performance of the employee significantly. Developing an open culture is crucial so employees can freely talk about their issues.

7. Recruiting candidates

If you are looking to know ‘what do you mean by human resource and the topmost responsibility of an HR, the answer is to recruit new candidates for the company. The HR professionals typically hire and recruit employees to different departments in the company. They generally identify these requirements for every position before carrying on with the recruitment. They also write job descriptions and take responsibility for job postings. Additionally, they make sure to post the jobs on popular job portals. As soon as they receive applications, they proceed to evaluate the resumes and perform background checks, in cooperation with other group members, to ensure the hiring of the right candidate.

8. Processing payroll

There are some companies where payroll is a part of HR as they talk directly with the employee. HR involvement is also present at the time of deciding the salary and incentives of the employee. HR manages various processes directly related to employee payments, such as leave, attendance, and other factors. The HR department ensures that the employees get their salaries on time. If there is no direct involvement of the HR in salary processing, they communicate between employees.

9. Updating workplace policies

You can never understand HR full meaning unless you understand its responsibilities. Generally, the organization’s update or examines their organization policy every year. It is generally the role of HR to make official updates to the policy and recommend changes when they are no longer relevant to the organization or the employees. 

10. Maintaining employee records

The storing of employee records is the responsibility of the HR department. These kinds of records help companies identify skill gaps that might help in the recruitment process.

11. Implementing performance appraisals

A performance appraisal is a regular evaluation of the employee’s performance and contributions to the company. The HR department is vital in making and implementing performance appraisals.

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Top Skills Every HR Professional Needs

Here are some of the top skills that are required from every HR professional:

1. Communication skills: As a massive part of their job, HR professionals keep engaging with people and writing the company’s policies. Having excellent communication skills enables them to respond promptly and quickly to employees’ queries. 

2. Administrative expertise: Along with communication skills, HR professionals are also required to have administrative expertise that can help them in various aspects.

3. HR Management knowledge and expertise: HR professionals need solid management skills to finish their daily tasks and perfectly build employee contacts or payrolls. It may assist them in recording and managing employee records and data. 

4. HR strategy creation & execution: The HR roles are generally very critical due to the responsibility to keep the employees happy and productive, which requires positive executive execution. The HR professionals take responsibility for various tasks, and they may need to schedule their work within the given timeline. 

5. Managing priorities: Managing priorities is one of the biggest responsibilities of HR. Having talented employees may help to concentrate and meet the objectives that matter the most in the organization. 

6. Proactivity: Every top HR personnel will agree that proactivity is one of the in-demand traits for any position in HR. Whether it is addressing each employee or participating in other teams’ programs, productivity is a must!

7. Advising: Along with all these, advising is one of the biggest responsibilities of HR employees.

8. Coaching: Proper and active coaching on required aspects is also a must among all HR employees. 

9. Recruitment and selection: Arguably, one of the biggest skills an HR personnel needs is the skills that help with recruitment and selection.

10. Employee experience expertise: The HR managers must have employee experience skills to navigate various challenges.

11. Command of technology: A sound command of technology will ease many complex processes and improve the way of working.

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Types of HR Jobs

Below we have mentioned various kinds of jobs available in HR domain:

1. Benefits Administrator

The benefits administrators are generally responsible for carrying out the process of determining and managing the benefits that an organization’s employees offer. 

2. HR Assistant

It is a professional responsible for an organization’s everyday administrative and HR duties. They help with the recruitment process and record maintenance for payroll procedures. 

3. HR Generalist

An HR generalist is an employee who typically reports to the director or HR manager. The generalists typically handle everyday core HR functions such as employee relations, compliance, and recruitment.

4. HR director

An HR director is an employee who is an experienced professional held accountable for overseeing all the human resources operations within a company. They come up with HR tactics, make sure that the HR needs are perfectly aligned with the company objectives, and offer guidance to senior management.

5. Employee relations manager

They are a human resources expert specializing in managing the company’s and its employees’ relationships. They take care of disputes, employee grievances, disciplinary actions, and many other aspects.

6. HR information system (HRIS) analyst

They play a crucial role in configuring a system to cater to an organization’s unique needs. 

7. Recruiter

Their primary role is to take care of all the company’s recruitment needs.

8. Training and development specialist

The specialists here help create, plan, and run training programs for organizations and businesses. 

9. Labor relations specialist

They are responsible for solving various disputes and grievances. 

Salary of an HR

The average salary for HR professionals in Malaysia can vary based on experience, location, and specific employer. Here’s an overview based on data from high-quality sources.
General Salary Overview
  • Entry-Level (0-2 years of experience): Approximately RM 30,000 - RM 48,000 per annum.
  • Mid-Level (3-5 years of experience): Approximately RM 48,000 - RM 80,000 per annum.
  • Senior-Level (5+ years of experience): Approximately RM 80,000 - RM 150,000 per annum.
Salary by City
City Average Annual Salary
Kuala Lumpur RM 70,000
Penang RM 60,000
Johor Bahru RM 55,000
Kota Kinabalu RM 50,000
Kuching RM 45,000
Salary by Industry
Industry Average Annual Salary
Information Technology RM 90,000
Financial Services RM 85,000
Manufacturing RM 75,000
Retail RM 65,000
Salary by Top Employers
Company Average Annual Salary
Petronas RM 150,000
Maybank RM 140,000
CIMB Bank RM 130,000
Telekom Malaysia RM 120,000
This overview indicates that HR professionals in Malaysia can expect varying salaries based on their experience and the type of employer. The demand for skilled HR personnel is increasing as organizations focus on talent management and employee engagement.

Conclusion

If you are an individual who is interested in a career as an HR personnel, there are various opportunities that await you. With a better understanding of the roles and responsibilities of various positions in the sector, you will be able to proceed with your preparation better.

FAQs on HR Jobs and Responsibilities

Q1. What is the role of an HR professional?

A1. HR professionals are responsible for managing employee relations, recruitment, training, performance management, compensation, and ensuring compliance with labor laws. They act as a bridge between employees and management.

Q2. What are the key responsibilities of HR?

A2. Key responsibilities include:

  • Recruiting and onboarding new employees.
  • Managing employee relations and resolving conflicts.
  • Administering payroll and benefits.
  • Organizing training and professional development.
  • Ensuring legal compliance with labor laws.
  • Performance management and employee evaluations.

Q3. What skills are required for an HR role?

A3. Important skills include strong communication, conflict resolution, organizational skills, knowledge of labor laws, decision-making, and proficiency with HR software and tools.

Q4. What qualifications do you need to work in HR?

A4. A bachelor’s degree in Human Resources, Business Administration, or a related field is typically required. Certification (e.g., SHRM-CP, PHR) can also be beneficial, along with relevant work experience.

Q5. How does HR contribute to company culture?

A5. HR helps shape company culture by creating policies that promote diversity, inclusion, and employee engagement, fostering a positive work environment and aligning corporate values with employee behavior.

Q6. What is the difference between HR generalist and HR specialist?

A6. An HR Generalist handles a wide range of HR functions, such as recruitment, employee relations, and benefits, while an HR Specialist focuses on one area, like recruitment, compensation, or training.

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