Who is a Quality Manager?
A quality manager job involves individuals supervising their employee and overseeing various procedures, including product development. The quality manager works with clients to ensure the final products meet their needs and requirements along with the certain standard set by the organization. They also need to ensure that all the products are of premium quality
Some of the duties that you may be expected to perform as a quality manager will include overseeing new product developments, providing instruction on product-assembly techniques, and troubleshooting problems related to defective or incorrectly produced products. You will also need to verify that production staff are interacting with customers smoothly.
What does a Quality Manager do?
The role of a quality manager is that of a professional tasked with ensuring that a company’s product meets the quality expectations of its customers. In order to achieve this overall objective, managers must stay abreast of internal production processes and how they affect output quality. They perform statistical reviews so their employers can establish standards for products or services. Quality managers also create current and effective specifications for products or services before training workers on quality assurance processes.
Quality Manager Job Duties Include:
- The Quality Manager job is to analyze the data thoroughly to find the areas of growth.
- They need to be eyeing the objectives to get the business’s value.
- Make sure that standards are in place to meet the requirements of legal procedures and make
- Develop your own production strategy by finding ways to improve efficiency while simultaneously promoting sales.
- Quality Manager Job skills include providing training to individuals who handle the product.
- They have to make sure whether the product goes through proper testing or not.
- Review the organization’s process to ensure whether they align with the current organizational policies.
- They need to identify the various training requirements there are for them to meet in terms of the quality standards of the company.
- They Develop and monitor corrective measures.
- They are responsible for planning and inspecting the products and everything in between them to ensure their quality.
- Quality manager responsibilities also include them having to look into customer complaints.
- Analyze the data to find the areas for improvement.
Job brief for Quality Manager
A Quality Manager makes sure the product in the making to be sold right now is okay before someone buys it. Because so many steps are involved, and not just one thing can mess up the entire process. It is a lot of responsibility, which makes their job one with utmost significance. They need to keep an eye out for all kinds of updates that are happening with the production. This way, the company will benefit from being more productive and profitable. Your job makes it possible for a company to build its reputation, thanks to the proper quality checks.
Responsibilities for Quality Manager Job
- Quality Managers are the ones who understand a customer’s needs and expectations from a product.
- They have to develop quality control processes.
- They Design products according to need.
- They have to make sure that the design of the products adhere to the very legal and safety standards applicable within the company.
- The quality manager also supervises the staff and monitors production standards.
- Evaluating the final output of products to determine their quality.
- A Quality Manager job includes the responsibility of rejecting products that fail quality standards.
- They engage with customers and gather product feedback.
- Producing statistical reports on quality standards.
- They have to bring it to the management’s attention if there are any issues regarding the quality of the products.
- They are the ones who evaluate any product recalls from time to time.
- Improving production efficiency and managing waste.
Requirements of Quality Manager
- For a Quality Manager job, one should have a degree in business administration or a relevant field.
- They must have Quality control certification advantageous.
- Excellent attention to detail.
- The Quality Manager should have good verbal and written communication.
- One must have Data analysis and statistical aptitude.
- A Quality Manager should possess Good interpersonal skills.
- Highly conscientious and diligent.
Average Salary for Data Entry Operator
The average salary for a quality manager in Malaysia varies based on experience, industry, and specific roles within organizations.
General Salary Overview
- Entry-Level (0-2 years of experience): Approximately RM 48,000 - RM 60,000 per annum.
- Mid-Level (3-5 years of experience): Approximately RM 60,000 - RM 90,000 per annum.
- Senior-Level (5+ years of experience): Approximately RM 90,000 - RM 150,000 per annum.
Salary by City
| City | Average Annual Salary |
|---|---|
| Kuala Lumpur | RM 90,000 |
| Penang | RM 75,000 |
| Johor Bahru | RM 70,000 |
| Kota Kinabalu | RM 65,000 |
| Kuching | RM 60,000 |
Salary by Industry
| Industry | Average Annual Salary |
|---|---|
| Manufacturing | RM 100,000 |
| IT & Software | RM 85,000 |
| Pharmaceuticals | RM 95,000 |
| Healthcare | RM 90,000 |
Salary by Top Employers
| Company | Average Annual Salary |
|---|---|
| Maxis | RM 120,000 |
| Digi Telecommunications | RM 110,000 |
| CIMB Bank | RM 100,000 |
| Petronas | RM 95,000 |
This overview indicates that quality managers in Malaysia can expect varying salaries based on their experience and the type of employer. Major urban areas generally offer higher salaries due to the concentration of corporate offices and manufacturing facilities.
Key Skills of a Quality Manager
- A Quality Manager should have good communication and interpersonal skills.
- They are supposed to have good analytical and problem-solving abilities.
- They must possess planning and project management skills.
- A Quality Manager job is for one who has the ability to persist and to influence others.
- They should have the ability to lead and motivate a team.
- One skill that matters more is a strategic approach to work.
- The ability to facilitate change
- One must-have skill in numerical and statistical analysis.
- A person looking for a quality manager job must have an understanding of other people’s work disciplines.
Why pursue a career as a Quality Manager?
Quality management is one of the most exciting careers for students interested in business because it offers many opportunities to ensure that products and services are crafted consistently to enhance productivity. Overall, this concept refers to ensuring all work meets a company’s high standards. A Quality Manager job includes maintaining internal quality consistency by monitoring training and changing processes wherever they are needed. The importance of this can never be stressed enough because of the fact that producing or delivering poor-quality products will only hurt the reputation of a business over time.
So, in order to deliver an excellent product or service every time, quality management must be done to keep the customers coming!
How to become a Quality Manager?
To become a Quality Control Personnel, it is vital to demonstrate that you have acquired the necessary skills needed to enable you to act as a benchmark for all other personnel in your department.
Other than the basic qualification of high school graduation, Quality Managers are normally required to hold a Bachelor’s degree in any applicable field to have the job. They may also acquire a Master’s Degree in a relevant field. Qualified candidates may also be recruited from within the engineering team, with personnel who possess strong analytical and problem-solving abilities as well as attention to detail and leadership qualities.
It is also preferred by many recruiters to hire one based on their experience level. If you are one to possess exceptional analytical skills and a natural inclination towards quality management, then a career in quality assurance may be right for you!
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