What is an Office Assistant job?
The Office Assistant performs organizational and administrative tasks. Their roles may include scheduling and organizing files, scheduling appointments, writing and proofreading, sending emails, providing supplies, and entertaining guests.
In other words, do office work efficiently. Hiring the right office assistant is essential. Taking on the day-to-day responsibilities keeps the business running smoothly. Their presence often helps organizations create a preferred public image and make a fantastic impression on their clients or clients.
Clerical assistants must be efficient, punctual, and reliable and must gather all necessary materials and information.
What does an Office Assistant do?
The ideal candidate should be a hard-working professional who has the ability to undertake office support tasks and work under pressure. This person finds new and effective ways to get better results, pays high attention to detail and discretion, and can work comfortably.
Office assistants form a vital part of the business team. Hiring qualified professionals who can perform the office work comfortably and efficiently is of great value. Recruiters can determine if a candidate is a good fit for their employer or client’s company based on basic management skills and personal characteristics.
Office Assistant job duties include:
- Employee support for optimizing office organization and processes
- Timely sorting and distribution of communications
- To ensure the accuracy and validity of information, creating and updating records
- Meetings and appointments planning and scheduling
- Monitor inventory and manage bottlenecks
- Office-related confusion and problem inquiries and response to problems
- To ensure compliance with established guidelines, coordinate with other departments
- Supplier maintain trust with customers and colleagues
- When needed, undertake reception tasks
Job brief for Office Assistant:
- Visitor Professional Greetings
- Provide information to visitors and forward them accordingly
- Answer calls and forward callers to the right place
- Send and receive email sorting, processing, forwarding
- Office supplies inventory monitoring and management.
- Order and distribute office supplies as needed.
- Appointment and meeting coordination and scheduling.
- Perform other administrative support tasks such as creating and proofreading correspondence, updating and sorting files, and conducting surveys.
Responsibilities of an Office Assistant:
The Responsibilities and Duties section is the most important part of this job description. It describes the functions of this position that will be regularly performed, and how this position will function in the organization, and the managerial positions this person will report on.
- Answers to the six-line telephone system and calls directly as needed
- Design and maintain office filing and filing systems
- Travel planning for senior management and customers, where applicable
- Greet customers and vendors upon arrival and to appropriate offices guidance
- Stationery Management Inventory
- Receiving Documents and Files on Demand
- Sorting and Collating Resume as HR Support
- Reading and Routing Incoming Mail as well as Handling Outgoing Mail
- Simple Accounting Tasks
- Create, Edit, and Update Spreadsheets
Requirements for an Office Assistant job:
- High school diploma or general education degree (GED) required; associate degree desired
- 1/3 years of relevant work experience in an office environment, administrative or commercial role
- Excellent organizational strength, prioritized Ability to enjoy working independently
- Brilliant verbal and written communication skills, including strong spelling, grammar and punctuation
- Work on excellent customer service and demonstrate strong interpersonal skills
- Excellent capacity of attention to details
- Confident computer skills and ability to use common office equipment
- Demonstrated experience in an office assistant role
- Familiarity with back-office computer systems
- Working knowledge of office equipment
- Deep understanding of office management procedures
- Excellent organizational skills and Time Management Skills
- Analysis and Problem-Solving Skills
- Good Written and Oral Communication Skills
- MS Office Proficiency
Average Salary for Office Assistant Job:
The average salary for an Office Assistant in Malaysia varies based on experience, location, and the type of company.
General Salary Overview
- Entry-Level (0-2 years of experience): Approximately RM 24,000 - RM 36,000 per annum.
- Mid-Level (3-5 years of experience): Approximately RM 36,000 - RM 60,000 per annum.
- Senior-Level (5+ years of experience): Approximately RM 60,000 - RM 84,000 per annum.
Salary by City
| City | Average Annual Salary |
|---|---|
| Kuala Lumpur | RM 60,000 |
| Penang | RM 50,000 |
| Johor Bahru | RM 45,000 |
| Kota Kinabalu | RM 42,000 |
| Kuching | RM 40,000 |
Salary by Industry
| Industry | Average Annual Salary |
|---|---|
| Administration & Office Support | RM 50,000 |
| Finance | RM 55,000 |
| Healthcare | RM 45,000 |
| Education | RM 40,000 |
| E-commerce | RM 42,000 |
Salary by Top Employers
| Company | Average Annual Salary |
|---|---|
| TCS | RM 70,000 |
| Accenture | RM 65,000 |
| IBM | RM 60,000 |
| Dell Technologies | RM 58,000 |
| Maybank | RM 55,000 |
This overview indicates that Office Assistants in Malaysia can expect varying salaries based on their location and the type of company they work for. Major urban areas generally offer higher salaries due to the demand for administrative support.
Office Assistant Job Key Skills:
Having a variety of skills and being able to apply them effectively in the workplace is very useful in any industry. As an office assistant, one must have many skills, but here are some of the most common.
- Oral Communication Skills: One of the office assistant’s most important skills is being able to communicate well with clients, colleagues, and managers. This soft skill is especially important as office assistants need to receive messages, answer calls, and contact a variety of customers.
- Written Communication Skills: Written communication skills are just as important as oral communication skills. Because as an office assistant, one has to type letters, write emails, send mail, take detailed notes during meetings, and have other responsibilities.
- Technical: As an office assistant, one must understand the company’s various computer programs. This requires sufficient working knowledge of programs such as spreadsheets, word processors, and databases to prepare presentations for meetings or organize information for managers.
- Organizational Skills: Because office assistants often perform several tasks at once, they need to be able to organize their day and work effectively. Office assistants are also responsible for scheduling or providing assistance to the manager or manager.
- Time Management Skills: Time Management Skills are very useful in this job because many tasks need to be completed every day.
- Problem-Solving Skills: As an office assistant, one should have good problem-solving skills in answering other people’s questions, coordinating meetings, planning trips, and other similar tasks.
- Scheduling Skills: The office assistant is responsible for scheduling the manager’s day-to-day activities and, therefore, should be a good planner.
Related Interview Questions:
Why pursue a career in Office Assistant job?
Being an office assistant in formative years helps one with self-improvement in skills like:
- Speaking with confidence: If one wants to improve their oral communication skills, practice speaking with confidence. This includes paying attention to voice tone, paying attention to body language, making eye contact, and maintaining a positive and assertive attitude.
- Practice active listening: Practice listening actively with colleagues to become a better verbal communicator. Before speaking, think, do not pause, and pay attention to the gestures.
- Prioritizing tasks: Once office assistant knows their daily tasks, they need to find the first task they need to perform. Therefore, they can perform their most important tasks on time.
- Planning the responsibilities: To manage an office assistant’s time better, schedule different tasks. This allows one to organize their daily plans and get the chores done on time.
- Keeping it simple: Trying to keep the language simpler when working improves written communication skills. This will help correspondents better understand what they are trying to say.
- Learning new lessons: If one needs to improve their technical skills, they need to enroll in the course. There are various courses one can take to improve their knowledge of word processors and data entry programs. The office assistant job helps in polishing these skills.
How to become an Office Assistant?
- Admission to Advanced Technical College.
- Experience in the office assistant or related disciplines.
- Ability to describe clearly and assist in word processing as needed.
- Warm personality with high communication skills.
- Under partial command, capability to work well.
- Excellent communication skills.
- Have a valid driver’s license.
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